Question 1

How long does shipping take for a Blue Steel Gyuto?

Accepted Answer

We offer free shipping on orders, and US delivery takes 3–5 business days; international orders take 7–14. Shipped from Japan via FedEx or UPS with tracking and insurance, Express is $75; duties/VAT may apply (DDU).

Question 2

What warranty coverage comes with a Blue Steel Gyuto?

Accepted Answer

Kasumi's one-year warranty covers manufacturing defects (loose handles, blade separation, unusual rust not from misuse). It doesn't cover wear, dulling, misuse, or modifications. Submit your order number and photos through the Help Center.

Question 3

Can I return or refund a Gyuto if I'm not satisfied?

Accepted Answer

- 30-day returns for unused knives in original packaging.
- Request via Help Center with photos and proof of purchase.
- Return ship yourself, or use our label (minus $35).
- Refund within 3 business days after inspection.

Question 4

How should I store a Blue Steel Gyuto to prevent rust?

Accepted Answer

Hand wash your Blue Steel Gyuto and dry it right after use—don't soak it or put it in the dishwasher. After acidic foods, give it a quick rinse and wipe; patina is normal. Store it dry in a saya or guard, and add a light oil coat for long storage.

Question 5

What's the best way to cut with a Gyuto without chipping?

Accepted Answer

Use a pinch grip and keep your other hand in a claw. Push-cut vegetables and pull-slice proteins on wood or plastic. Don't twist or pry the blade, and avoid bones, frozen food, and hard boards.

Question 6

What are the main parts of a Gyuto knife?

Accepted Answer

- Tip: detail cuts and trimming.
- Edge: the main cutting line.
- Heel: power near the handle.
- Spine: strength and stability.
- Blade face + choil: food release and comfort.
- Tang + handle/ferrule: balance and control.

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